Thursday, March 10, 2016

All Harry wants for Christmas is to finally get off hold.
If you haven’t met Harry, he’s the man who’s been stuck on hold for 16 years. In 1999, he made the mistake of calling customer service.  Since then, he’s crashed the Call Center Convention in Vegas looking for answers, cheered on the Mets, hoping at least one could take their dreams off hold. (Spoiler: They’re still waiting.)
When Harry came to New York City, he was looking for his own Miracle on 34th Street. it's a magical time during the holidays. The air is buzzing with energy, a skip in everyone’s step, and everything decked with cheer...but Harry couldn’t enjoy it with ’90s "on-hold" music stuck in his ear
Harry did visit Santa at Macy’s Santaland with only one thing on his wish list: to get off hold. File brands under “naughty” for keeping him waiting.
Luckily enough for Harry, he’s on our “nice” list this year. And we want to make sure it's the year he finally gets what he wants for Christmas.

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